Accepting new patients Direct billing to ICBC and most extended health plans

Desk work, dry air and the neck tension we see most

Jasmine Chan, RMT · June 24, 2026 · 6 min read

Treatment room at Northwood Wellness Collective

The pattern that shows up in almost every downtown office worker who books here, and the two changes that seem to help most.

The pattern

It arrives in the same shape most weeks: tightness across the top of the shoulders, a tender band at the base of the skull, and a headache that starts mid-afternoon and gets worse on the drive home. Often one forearm is sore as well, on the mouse side.

None of that is caused by a single muscle being weak or a single vertebra being out of place. It is what a body does after seven hours in one position, holding a head that weighs about as much as a bowling ball slightly forward of where it balances.

Why sitting still is the problem, not posture

Patients often ask which sitting position is correct. The more useful answer is that no position is correct for seven hours. Tissue tolerates load that changes and objects to load that does not.

The two changes that seem to help most are unglamorous: move position every 30 to 40 minutes, even briefly, and get the top of your screen to roughly eye height so your neck is not held in flexion all day. A stack of paper under a laptop does this as well as any monitor arm.

The dry-air part

Kamloops summers are hot and dry, and a lot of people here drink much less water than they think. Hydration is not a treatment for neck pain, and anyone who tells you it is has oversold it. What we notice is that patients who are chronically underhydrated report more general achiness and tolerate firm work less well.

Where massage therapy fits

Treatment for this pattern usually addresses the upper trapezius, levator scapulae, scalenes and the suboccipitals, along with the chest and forearm on the mouse side. Patients commonly report fewer headache days and easier movement afterward.

It is not a substitute for changing how the day is structured. The patients who do best combine occasional treatment with the position changes above, and come in less often over time — which is the outcome we are aiming for.

Injured in a crash? We direct bill ICBC and are accepting new patients. ICBC information Book online

Book an appointment

All three therapists are accepting new patients. We direct bill ICBC and most extended health plans, and accept WorkSafeBC claims.

Book online ☎ (778) 586-4899
☎ Call Book online